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Additional Remote Training Sessions Announced!
Please join us for our upcoming remote training sessions!
Request Tracker for Integration and Automation
Date: September 16th, 2026
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)
Agenda to include:
R…
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2
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177
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July 13, 2026
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Welcome to the Request Tracker Community Forum!
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2
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1913
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March 9, 2017
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Make install results to Pemission error
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3
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21
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August 3, 2026
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Query from command line not working (Wrong query, expecting a VALUE)
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3
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23
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August 3, 2026
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TicketTimer and Rich Text
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6
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23
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August 3, 2026
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Upgrade from RT 4.4.4 to 5.0.0
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4
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51
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July 31, 2026
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RT server to deliver mail via secondary server
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2
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33
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July 31, 2026
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Audit log for user read activity
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8
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77
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July 30, 2026
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Comments coming from rt@webdomain.com
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11
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76
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July 30, 2026
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RT 5.0.0 upgrade database error
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1
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38
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July 29, 2026
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Issue with CustomFields.basedon while upgrading rt-setup-database-4 --action upgrade --upgrade-from 4.2.8 --upgrade-to 4.4.3
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5
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29
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July 29, 2026
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Capture location on the email address
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2
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25
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July 29, 2026
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Establish data connection from RT to Power BI
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2
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49
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July 29, 2026
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Maximum line length exceeded
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12
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126
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July 29, 2026
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RT 5.0: is there a way to insert picture in Articles?
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3
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47
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July 29, 2026
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API notifications
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21
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310
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July 28, 2026
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RT 5.0.0 and dark theme
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9
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74
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July 27, 2026
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MSMTP throwing Errors while sending Mails using Outlook Mail Address
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3
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50
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July 26, 2026
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Attachments on Created Tickets
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9
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67
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July 22, 2026
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RTIR 5.0.0 Released
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2
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55
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July 21, 2026
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RT 5.0.0 Released
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2
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203
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July 21, 2026
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Apache + mod_fcgid, no option settings for number of process on start
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8
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89
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July 20, 2026
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RT::Extension::ToggleSuperUser Link not accessable
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2
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38
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July 19, 2026
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Priority fields missing
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6
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38
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July 19, 2026
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Custom Role in script
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3
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34
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July 17, 2026
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Messages in log files
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5
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44
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July 15, 2026
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RT 5.0.0 beta2 and RTIR 5.0.0 beta1 Available
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16
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477
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July 14, 2026
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RTIR 4.4.4 installation on Centos 7 "working if possible"
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42
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1126
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July 10, 2026
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Installing RTIR on RT 4.4.4
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28
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419
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July 10, 2026
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Email reply to ticket creates new ticket when queue name contains UTF-8 character
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18
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109
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July 7, 2026
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